Once your order has been shipped, we will send tracking details to your registered email address and/or mobile number. You can use the tracking information to monitor the status and estimated delivery of your package.

If you need assistance tracking your order, please contact our support team.

We offer a 14-day return policy on eligible products from the date of delivery.

To request a return:

• Contact our support team within 14 days of receiving your order.
• Provide your order number and reason for the return.
• Ensure the item is unused and returned in its original packaging.

Please note that customized, personalized, made-to-order, wholesale, and clearance products may not be eligible for return.

For complete details, please review our Returns & Refund Policy.

We take great care in packaging every order, but if your product arrives damaged, please contact us within 48 hours of delivery.

To help us process your request quickly, please provide:

• Your order number
• Clear photographs of the damaged product
• Photos of the packaging

Our team will review the issue and arrange an appropriate resolution, which may include a replacement, store credit, or refund depending on the circumstances.

Yes. India Ka Craft proudly ships handcrafted products to customers around the world.

International delivery times and shipping charges vary depending on the destination country. Please note that customs duties, import taxes, and local fees imposed by your country may apply and are the responsibility of the customer.

Delivery timelines depend on the product and destination.

• Domestic Orders (India): Typically 5–10 business days after dispatch.
• International Orders: Typically 10–20 business days after dispatch.

Handmade, customized, or made-to-order products may require additional production time before shipment.

Yes. Many of our products can be customized for personal gifts, weddings, events, corporate gifting, and bulk orders.

For customization requests, please contact our team before placing your order.

📧 support@indiakacraft.com

📞 +91 92118 20962

Many of the products available at India Ka Craft are handmade by talented artisans from different regions of India. We work closely with craftsmen and artisan communities to preserve traditional craftsmanship while offering high-quality products to customers worldwide.

We accept secure online payments through trusted payment gateways, including:

• Credit Cards
• Debit Cards
• UPI
• Net Banking
• Wallet Payments
• International Payment Methods (where available)

Available payment options may vary based on your location.

Yes. We work with retailers, corporate buyers, event planners, hospitality businesses, and gifting companies for wholesale and bulk orders.

We also offer customization and branding options for large orders.

Please visit our Wholesale page or contact us directly for a quotation.

Orders can usually be cancelled before they are processed or shipped.

Once an order has been dispatched, cancellation may not be possible. Customized and made-to-order products cannot be cancelled once production has started.

Please contact our support team as soon as possible if you need to cancel an order.

We're always happy to help.

📧 Email: support@indiakacraft.com

📞 Phone: +91 92118 20962

💬 WhatsApp: +91 92118 20962

🌐 Website: www.indiakacraft.com

Our customer support team will assist you with product inquiries, order updates, shipping information, returns, and custom requests.