Privacy Policy

Your Privacy Matters to Us

At India Ka Craft, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website, place an order, contact us, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

India Ka Craft is an online platform dedicated to bringing authentic handmade products, artisan creations, home décor, gifts, and traditional Indian craftsmanship to customers worldwide.

We are committed to maintaining transparency, protecting customer privacy, and ensuring a secure shopping experience.

Information We Collect

When you visit our website, create an account, place an order, subscribe to our newsletter, or contact us, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Company Name (if applicable)
  • Order Details
  • Payment Information (processed securely through third-party payment providers)

Automatically Collected Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Pages Visited
  • Referral Sources
  • Cookies and Tracking Information

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Respond to inquiries and requests
  • Deliver products and services
  • Improve website performance and user experience
  • Send order updates and shipping notifications
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Share promotional offers, newsletters, and marketing communications (only when permitted)

Order Processing and Payments

To process your orders securely, we work with trusted payment providers and logistics partners.

Payment information is handled through secure third-party payment gateways. India Ka Craft does not store complete credit card, debit card, or banking details on its servers.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve website functionality
  • Enhance security
  • Personalize content and offers

You may choose to disable cookies through your browser settings; however, certain website features may not function properly.

Email Marketing and Communications

If you subscribe to our newsletter or provide consent, we may send:

  • Product updates
  • Promotional offers
  • New collection launches
  • Craft stories and artisan updates
  • Special event notifications

You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers only when necessary to operate our business, including:

  • Payment Processors
  • Shipping and Logistics Partners
  • Website Hosting Providers
  • Analytics Services
  • Marketing Platforms
  • Customer Support Tools

These providers are required to maintain confidentiality and protect your information.

International Customers

India Ka Craft serves customers worldwide.

If you access our website from outside India, your information may be processed and stored in accordance with applicable laws and regulations. By using our website, you consent to such processing where necessary.

Data Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information from:

  • Unauthorized Access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

While we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent
  • Restrict certain processing activities
  • Request a copy of your stored information

To exercise any of these rights, please contact us using the details provided below.

Third-Party Services and Links

Our website may contain links to third-party websites, services, or social media platforms.

India Ka Craft is not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party services they visit.

Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce agreements

Once information is no longer required, it will be securely deleted or anonymized where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with the revised effective date.

We encourage users to review this page regularly to stay informed about how we protect their information.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

India Ka Craft

📧 Email: support@indiakacraft.com

📞 Phone: +91 92118 20962

💬 WhatsApp: +91 92118 20962

🌐 Website: www.indiakacraft.com

Our team will be happy to assist you with any privacy-related concerns or requests.

Our Commitment to Privacy

At India Ka Craft, protecting your privacy is an important part of our commitment to delivering a safe, transparent, and trustworthy shopping experience. We appreciate the confidence you place in us and remain dedicated to safeguarding your information while celebrating the beauty of authentic handmade craftsmanship.